MBA HEC Montréal
This module starts with your organization’s strategy, objectives, and strategic intent. We focus on both analytics as well as passion. We discuss again performance and opportunity gaps with the Havas multimedia case. We then move to execution, conceptualizing the organization as a social and technical system in service of the firm’s critical tasks and associated interdependencies. We discuss the firm’s hardware (tasks and associated interdependencies, and structures, roles, and metrics) and its software (its capabilities and culture). We use this congruence model for diagnosing the roots of today’s performance gaps and/or factors that will get in the way of opportunistic strategic moves. We illustrate the congruence model and associated managerial problem solving with the Havas multimedia case.