[Article] The Use of AI by Online Intermediation Platforms

Research Article_s

The use of AI by online intermediation platforms. Conciliating economic efficiency and ethical issues.

Frédéric Marty https://www.cirano.qc.ca/en/community/directory/view/2405 (CNRS and French Competition Authority)https://www.cirano.qc.ca , Thierry Warin https://www.warin..ca (HEC Montréal and CIRANO (Montréal))https://www.warin.ca


This paper focuses on the effects of the implementation of artificial intelligence-based algorithms by online intermediation platforms in terms of both economic efficiency and fairness or ethical dimensions. It addresses three main issues: the consumer segmentation and the capacity to discriminate; the strategic use of artificial intelligence by dominant platforms in co-opetitive digital ecosystems; and the role of artificial intelligence-based tools to guarantee trustworthy user-reviews on e-commerce platforms. This paper emphasises the importance of having strong guarantees for platform users in terms of transparency and accountability.

Keywords: AI, Platforms, Anti-trust



For attribution, please cite this work as

Marty & Warin, "Thierry Warin, PhD: [Article] The Use of AI by Online Intermediation Platforms", Delphi - Interdisciplinary Review of Emerging Technologies, 2020

BibTeX citation

  author = {Marty, Frédéric and Warin, Thierry},
  title = {Thierry Warin, PhD: [Article] The Use of AI by Online Intermediation Platforms},
  journal = {Delphi - Interdisciplinary Review of Emerging Technologies},
  year = {2020},
  note = {https://warin.ca/posts/algorithms-competition/},
  doi = {10.21552/delphi/2019/4/11}